This project aims to improve and make the employee onboarding process clear and smooth.
Design Studio at Incedo was given a problem regarding the engagement of new employees during client / project onboarding period.
Based on the primary and secondary research we set out to address the improvement in employee engagement and also to enhance the onboarding experience, ensuring employees feel engaged and satisfied throughout the process.
Design Studio at Incedo was given a problem regarding the engagement of new employees during client / project onboarding period.
Based on the primary and secondary research we set out to address the improvement in employee engagement and also to enhance the onboarding experience, ensuring employees feel engaged and satisfied throughout the process.
Primary Research (Interviews)
A series of interviews were conducted to gain a deeper understanding of the onboarding experiences of new hires and employees within one of the departments. The approach included focused group discussions, allowing insights to be gathered from employees across different roles and experience levels.
Following data collection and analysis, a set of personas were developed by identifying common traits, behaviours, needs, and goals, providing a structured understanding of employee experiences.
Secondary Research
A review of case studies from a range of companies, from multinational corporations to startups, was conducted to understand how organisations address onboarding challenges through their cultural values.
By analysing insights from both interviews and secondary research, key factors influencing company culture and the primary drivers of employee engagement were identified.
Concept
A range of concepts were ideated and categorized based on their feasibility and implementation speed.
SPEED 1 includes quick, actionable solutions that address immediate challenges, focusing on areas like knowledge transfer and onboarding souvenirs.
SPEED 2 involves more complex, long-term strategies that require research, resources, and time for sustainable improvements, such as developing a comprehensive onboarding platform.
A comprehensive journey map was crafted to illustrate the integration of these concepts on a larger scale, delineating their points of intervention throughout the entire onboarding process.
To know more in details about this project feel free to connect with me!